One platform for every customer conversation.
Shared Team Inbox
- Every customer conversation in one place
- Reply in real time across your team
- Assign conversations to teammates
- Resolve, snooze, or flag spam threads
- Tag conversations to keep them organised
- Internal notes only your team sees
- See WhatsApp's 24-hour reply window at a glance
Contacts That Work for You
- Add, edit, search, tag, and group every customer
- Custom fields for whatever your business tracks (membership tier, last purchase, anything)
- Bulk upload from spreadsheets
- One-click export
- Full activity timeline for each contact
Approved Message Templates
- Build reusable message templates with variables
- Submit to WhatsApp for approval right from your dashboard
- Track approval status, see WhatsApp's feedback
- Use approved templates any time — even outside the 24-hour window
Bulk Campaigns
- Broadcast a template to thousands of contacts
- Pick your audience three ways: by tag, by filter, or upload a phone list (CSV / Excel)
- Schedule for later or send immediately
- See delivery, read, and reply status for every recipient
- Cancel any time
- Export results to CSV
Smart Auto-Replies
- Welcome new customers automatically
- Set away messages outside business hours, with a custom weekly schedule
- Trigger replies on keywords ("pricing", "address", etc.)
- Hand the conversation to a real agent on cue
Click-to-WhatsApp Links + QR Codes
- Generate links that open WhatsApp with a pre-filled message
- Print-ready QR codes (PNG + SVG)
- Track which links drive real conversations — measure your offline and online marketing
- Perfect for posters, business cards, packaging, websites, ads
Analytics That Matter
- Home dashboard with your personal and team stats
- Conversation volume, response time, busiest hours
- Per-campaign and per-template performance
- Per-agent performance breakdown
- Pick any date range
- Export anything to CSV
Built for Teams
- Multiple team members with three roles (Admin, Agent, View-only)
- Email invites with one-click join
- Run multiple workspaces from one login
Reliable Notifications
- Branded transactional email for account events
- In-app notification bell with real-time updates
- Smart bounce handling — emails to bad addresses stop automatically, protecting your sender reputation
How We Compare to the Free WhatsApp Business App
| Free WhatsApp Business App | Our Platform | |
|---|---|---|
| Team size | 1 person, 1 phone | Unlimited team members |
| Team replies | Only the phone owner can reply | Everyone replies from one shared inbox in the browser |
| Bulk messaging | Limited to 256 contacts who saved your number first | Send to thousands using approved templates |
| Audience targeting | None | By tag, filter, or uploaded list |
| Auto-replies | One greeting + one away message, no schedule | Multiple replies, weekly business-hours schedule, keyword triggers |
| Customer database | Phone-style contacts | Full CRM-style contacts with custom fields, tags, history |
| Bulk import / export | No | CSV / Excel both ways |
| Templates | Quick replies (text only, manual) | Approved WhatsApp templates with variables and dynamic content |
| Click-to-WhatsApp QR codes | No | Print-ready PNG + SVG with attribution tracking |
| Analytics | Basic message counts | Full dashboard with per-agent, per-campaign, per-template breakdown |
| Conversation tagging | Coloured labels (limited) | Unlimited tags, search, filter |
| Internal notes | No | Yes, hidden from customers |
| Multi-device / desktop | One device at a time | Cloud-based, every team member logs in independently |
| Conversation assignment | No | Yes, with notifications |
| Reporting export | No | CSV per analytics section |
The free app works for a one-person operation. Our platform starts paying off the moment you have a teammate, more than a few hundred customers, or you want to actually market on WhatsApp.
Frequently Asked Questions
Connecting your WhatsApp Business number takes 10–15 minutes if your number is already verified with Meta. We'll walk you through it.
No. You use your existing business number. Just be aware that once a number is on the WhatsApp Business API, you can't use it on the regular WhatsApp Business app at the same time.
Existing chats stay on your phone. New conversations after you switch will live on our platform.
Unlimited during early access.
Today, replies happen from a browser (works on a phone browser too). A dedicated mobile app is on the roadmap.
You can send approved templates to any number on your contact list, even if they haven't messaged you first. Free-text messages can only be sent within 24 hours of the customer's last message — this is WhatsApp's rule, not ours, and we enforce it for you so your account stays safe.
WhatsApp lets you send any kind of message (text, image, files) within 24 hours of a customer's most recent message to you. Outside that window, you need to use an approved template. Our platform shows you the countdown on every conversation so you always know which mode you're in.
Yes. We'll guide you through Meta's approval process and connect your number once it's verified.
On AWS (Mumbai region for India customers). Multi-tenant isolation means your data never mixes with anyone else's. Daily backups.
Yes. Upload a CSV with names, phone numbers, and any custom fields you want to track.
You own your data. Export your contacts, campaigns, and conversations as CSV any time.
You're getting better than that: as one of our first partners, you'll have full access at no cost while we work alongside you to polish the product. We'll talk pricing later, only when you're seeing clear value.
Want to see it in action?
Tell us about your team and how you use WhatsApp today — we'll show you how the platform fits in.
Request a demo